‘White papers’...

‘Traditional’ training is not good enough. High-performing organisations are adopting a different model for 21st Century learning informed by 70/20/10 and the possibilities of informal learning, as enabled by technology innovation. They key to making a success of this new model is thinking architecturally about learning.

In this major new paper from LINE, with a foreword by Clive Shepherd, we survey the roots of this shift, discuss its impact on the learning and development function, and lay out a framework for understanding and working with this new architectural approach to programmes and strategy.

Authors: Piers Lea, Andrew Joly, Steve Barden, John Helmer
With a foreword by Clive Shepherd, Onlignment

Read the white paper: Building the Foundations of a Learning Architecture

Smart L&D departments are delivering better results with fewer resources through effective use of innovative practices and learning technologies. This white paper surveys what learning maturity means to organisations and considers which factors are fundamental to more effective learning and highlights where there are drivers for change.

Read the white paper: Develop your learning maturity

In a new sector white paper, Chris Chilvers, Learning Consultant at LINE, considers the particular needs of management consultants in the professional services sector when it comes to learning and development.

Professional services firms often have assurance, consulting and tax specialism all under one organisational umbrella. Within the mix of job roles and areas of professional expertise that this configuration – highly characteristic of the sector – entails, management consultants have particular needs from learning and development.

Here’s the ‘skinny’ …

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Mobile devices are rapidly moving towards the mainstream as delivery platforms for organisational learning and communications. This white paper aims to help you formulate your strategy for m-learning. It surveys the current state of play, highlights important future developments, and gives examples.

Read the white paper: Mobile learning and communications: your key decisions

In a new sector white paper Sean Nugent, Key Account Director Automotive, describes how LINE is leveraging mobile technology to help dealerships in the automotive sector combat the challenges offered by the unique new pressures of selling in the Web 2.0 world.

A car is a fairly high-ticket item for most consumers, so you would expect them to do a certain amount of research before purchasing one. Happily for consumers, there is more help available for them in doing this than ever before. 90% of car customers worldwide use the internet for such purchases, and the rise of social media has further expanded the sources of advice they can call on. Research shows a perhaps astonishingly high level of trust in the opinions of others about what they should buy among consumers in general: 90% trust recommendations from people they know, and whacking 70% even trust the opinions of unknown users.

All of which may be great for consumers; however, it poses a considerable L&D challenge for car dealerships.
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Donald Clark talks about how Web 2.0 is changing the way some of the most conservative learning organisations, like the Ministry of Defence operate.

What is surprising is the dominance of Web and Web 2.0 brands.
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Donald Clark, Director of Strategy writes on the psychology, technology and production of podcasts.

Podcasting took everyone by surprise, as do many consumer-led revolutions in technology. Led by the exquisitely designed iPod, podcasting has talked its way into the heart of the media landscape.

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Donald Clark and Andrew Joly point out that just like in all other industries, commoditisation brings both rewards and difficulties to customers.

Marx may have been wrong on many things but even modern economists agree that he was right in seeing that almost everything gets commoditised. E-learning is no exception.
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