Swiss Re – Flying Classrooms
A global roll-out of sales refresher training developed for Client Managers at Swiss Re. The ‘Flying Classroom’ concept cuts the cost of delivering face to face training to a demanding and geographically dispersed audience, by moving the ‘classroom’ instead of the learners, and letting local managers or experts deliver the training.
The solution uses innovative technology to produce a carefully constructed, facilitated workshop that combines video excerpts from simulated client meetings. Learners use voting handsets to vote on specific questions relating to these excerpts and then engage in deeper discussion and reflection on each aspect of the consultative sales and negotiation process. This allows the Client Mangers to reflect on their own performance and learn from each other.
LINE co-authored, filmed, produced and integrated all elements of the workshop including the supply of voting units with the group results displayed in PowerPoint, as well as the laptop and carrying case, dubbed the “Flying Classroom”.
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