How to cut without killing: LINE helps organisations increase training efficiency

LINE Communications is helping organisations to find increased efficiencies in their provision of learning and communications as the government’s recently announced budget calls for unprecedented cuts across the public service.

In the wake of one of the toughest budgets of modern times, heads of organisational learning & development are being required to get more for less at every level. LINE reports that many are turning to technology-supported forms of learning and communications to deliver greater efficiencies, at a time when training budgets are being cut across the board.

LINE has recorded impressive results for its clients from its online and blended learning solutions in both the public and private sectors. Over the past two years LINE has been monitoring the impact of the technology enabled learning and communications solutions that they design and deploy for their clients. These include major programmes of work involving thousands of learners, often developed in multiple language variants. Results achieved show a clear and consistent picture: effectively designed learning and communications content that uses technology effectively can have a dramatic impact on tangible business outcomes. Examples include increasing sales, increasing levels of customer satisfaction, reducing per capita training costs, changing behaviours effectively and reducing time to competence.

Details of these efficiency savings and business results can be read at the LINE website.

A broader study has been compiled by Towards Maturity and reports from this body of work can be accessed without charge from www.towardsmaturity.org

Steve Ash, Director of Sales and Marketing at LINE says, ‘It’s never been more vital that the links between L&D activity and actual business goals are completely transparent. If those links are unclear, the function of L&D may itself be viewed simply as a cost to the business and reduced accordingly. Technology led learning and communications has a vital role to play in training effectively, at scale and across a very broad range of skills.”